Privacy Policy

PB Finance Group (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information:

Your name, address, contact details
Date of birth, marital status, dependents
Employment and income details
Financial information (assets, liabilities, credit history)
Identification documents required under law

2. How We Collect Information

We collect personal information when you:

Complete forms on our website
Make enquiries via phone, email, or in person
Provide documents for loan applications
Consent to information from third parties (credit agencies, lenders)

3. Why We Collect Information

We use your personal information to:

Assess loan eligibility
Provide mortgage broking services
Communicate with you
Meet legal and regulatory obligations

4. Disclosure

We may disclose your personal information to:

Lenders, mortgage insurers, credit reporting agencies
IT and compliance service providers
Regulators and government authorities

We will never sell your personal information.

5. Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

6. Access & Correction

You may request access to or correction of your personal information by contacting us.

7. Cookies & Website Data

We may use cookies and analytics to improve website performance. You can disable cookies in your browser.

8. Contact Us

PB Finance Group
📧 Email: info@pbfinancegroup.com.au
📞 Phone: +61 432 149 186
📍 Address: 6 Wynnstay Street Clyde, Melbourne, Victoria. Postcode 3978

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.